Here you can check on the status of all Nexbridge hosted services, including core routing and web services. Nexbridge endeavours to handle all support requests promptly, but please note that we operate a 48-hour working-day SLA on all requests.
Connectivity
Customer VPN
Operational
Customer X-Connects
Operational
WAN Connectivity
Operational
Telephony
Routing - Inbound
Operational
Routing - Outbound
Operational
WHYPAY?
Operational
Web Services
03NOW
Operational
My Nexbridge
Operational
Nexbridge API
Operational
NexSMS
Operational
WHYPAY?
Operational
Past Incidents
14th January 2020
DNS resolution issue
Due to what was thought to be a non-impacting internal change we experienced a temporary DNS resolution issue today, mainly between 13:35 and 13:42, and this impacted some outbound and inbound call setups during that period. Existing calls were not affected and the issue has now been resolved. We apologise for any inconvenience caused, and have reviewed our procedures to perform any such changes out of hours going forwards just in case, regardless of anticipated impact.