Here you can check on the status of all Nexbridge hosted services, including core routing and web services. Nexbridge endeavours to handle all support requests promptly, but please note that we operate a 48-hour working-day SLA on all requests.
Connectivity
Customer VPN
Operational
Customer X-Connects
Operational
WAN Connectivity
Operational
Telephony
Routing - Inbound
Operational
Routing - Outbound
Operational
WHYPAY?
Operational
Web Services
03NOW
Operational
My Nexbridge
Operational
Nexbridge API
Operational
NexSMS
Operational
WHYPAY?
Operational
Past Incidents
20th September 2019
Routing - InboundVodafone outage
11:30 - We have identified an issue with inbound calls failing to reach our network from Vodafone this morning. We have raised the issue with our inbound carriers and with Vodafone directly, and are currently awaiting an update.
12:20 - Vodafone have acknowledged the issue and are investigating.
13:20 - The issue now seems to be resolved. As far as we are able to ascertain the issue was caused by an incorrect data change relating to the BT-Vodafone interconnect.
